ChangeIntelligence Platform
01Platform architecture

Your change data, your AI, your control.

The Change Intelligence Platform turns the messy reality of a change programme (meetings, surveys, risks, stakeholders, documents) into clear, decision-ready intelligence. And it runs on the AI you choose: ours out of the box, or your own private model, so sensitive data never has to leave your walls.

Your data

Meetings
Surveys
Risks & milestones
Stakeholders
Documents

Change Intelligence Gateway

Context retrieval · tool actions · scoring · guardrails

In-house models

Three tiers, managed for you.

Your own endpoint (BYO)

Your private AI. Data stays in your walls.

What you get

Meeting minutes
Readiness & adoption scores
Dashboards & reports
AI assistant

In 30 seconds: your existing programme data flows into our Gateway, the proprietary layer that reads, scores and guards it, then runs against either our managed models or an endpoint you bring, and comes back as minutes, scores, dashboards and answers.

02What flows in

Everything a change programme already produces.

No new busywork. The platform reads the signals your programme generates anyway, and only those a given person is allowed to see.

Meetings

An AI note-taker joins your calls and produces branded minutes and action items, only when you ask it to.

Recording · live
Send recap to workstream leads
Owner · M. Reyes · due Fri

Surveys & pulses

Readiness and pulse surveys built on TCA's change approach (and the frameworks you already run, such as ADKAR) capture how ready and engaged each group is.

Readiness
ADKAR
Pulse

Risks & milestones

The live risk register, milestones and deliverables that track whether delivery is on course.

AlignPlanSupportSustain
Vendor sign-off slippingFlaggedMitigated

Stakeholders & documents

Your stakeholder map and uploaded documents, searchable privately and per-project.

Influence ↑A14 docs · scoped
03The intellectual property

The Change Intelligence Gateway.

This is the part that's ours. The models are interchangeable; what's defensible is how the platform reads change signals, scores them, and keeps the AI honest. That logic sits in one place: the Gateway.

Reads only the right slice

It retrieves just the data relevant to the question, scoped to the person's role and project. It never trawls your whole organisation, and it can only see what that user is allowed to see.

out of scope
in scope
out of scope
in scope

Acts, with your say-so

It can draft a task, flag a risk, or note a stakeholder update, but a person always confirms before anything is written. The AI proposes; you approve.

AI proposes
Create task: mitigate vendor risk
Assign · M. Reyes · Plan phase
Dismiss
Confirm
Task created · assigned

Turns signals into scores

Survey responses, engagement, training and risk all roll up into readiness, adoption and engagement scores: the numbers leaders actually steer by.

Surveys
Training
Risk
Pulse
0%
Readiness

Keeps the AI honest

Every answer is checked against the source data and cited back to it. If the evidence isn't there, it says so rather than inventing an answer.

Cited · risk register
Source
Verified against source

Because the Gateway is model-agnostic, swapping the underlying AI, even for one you host yourself, changes where the thinking happens, not how the platform thinks.

04Your AI, your choice

Use our AI, or bring your own.

Most customers run on the models we manage: zero setup, capable from day one. Regulated firms that can't let user or client data leave their walls point the platform at their own endpoint instead. Same Gateway either way; only where the thinking happens changes.

Your prompt

and the data behind it

The Gateway

scopes · retrieves · cites

our secure cloud

Managed models

Three tiers, ready out of the box

EverydayReasoningDeep

Answer

cited, structured

Inference runs on our managed models in our secure cloud. Zero setup, and the same Gateway logic either way - the model is swappable.

Three managed tiers

A fast everyday tier, a high-reasoning tier, and a deep-analysis tier, all managed for you. No keys, no setup, no model wrangling.

Retrieval over your data

Your programme's own context (meetings, surveys, risks, documents) is searchable by the assistant, privately and per-project.

Structured, not chatty

Behind the scenes the AI returns structured results the platform can act on (scores, action items, citations), not just prose.

Cited by default

Answers link back to the exact record they came from, so you can verify anything in one click.

05Security & data residency

Built to pass the security review.

The plain-English version, for the people who'll ask whether their data is safe, and a precise account for the IT teams who'll check.

Your endpoint's compliance carries throughBYO: processed under your FedRAMP / SOC 2 / ISO 27001 / HIPAA / GDPR controls
Encrypted end to endTLS in transit, encrypted at rest
Walled-off by organisationno cross-tenant access, ever
Role-based accessscoped, auto-expiring

Your data

Isolated, encrypted, and audited: every login, permission change, export and edit is written to a tamper-evident trail.

And we share as little as possible: only what's strictly needed reaches a small set of trusted sub-processors, and with bring-your-own AI your data never reaches an external model at all.

This describes what the platform does today; it isn't a contract or a claim of certifications we don't hold. For the full technical reference, sub-processor list and disclosure contact, see the Security & Trust page.

06Support & partnership

People, not just a product.

The platform is the half of the engagement you can see. The other half is a change team working alongside yours.

  1. 01

    Guided onboarding

    We set up your workspace, branding, data sources and (if you're bringing your own AI) your endpoint, before you go live.

  2. 02

    An embedded partner

    You're not handed a login and left alone. A change specialist works alongside your team inside the platform.

  3. 03

    Responsive support

    A monitored support inbox and a live status page, so you always know the platform's health.

  4. 04

    A security contact

    A direct line for your IT and security reviewers, plus a responsible-disclosure path for researchers.

07Build on it

An API-first platform.

Everything the interface does runs on a documented, tenant-scoped REST API, so the platform fits into your stack, not the other way around.

Authentication

Pass a bearer token on every request. Tokens are scoped to your organisation; the API refuses any attempt to reach another tenant's data, the same isolation the app enforces.

http
# Every request is authenticated and scoped to your tenant.
Authorization: Bearer <your-access-token>
Content-Type: application/json

# Base URL
https://api.change-tca.com/v1

Exports

Generate branded reports in PDF, PowerPoint, Word or Excel, the same engine behind every export button in the product.

POST/v1/exports/board-reportFull board report · ?format=
POST/v1/exports/documentAny table/section doc · ?format=
bash
# Board report in any of four formats: pdf | pptx | docx | xlsx
curl https://api.change-tca.com/v1/exports/board-report?format=pptx \
  -H "Authorization: Bearer $TOKEN" \
  -H "Content-Type: application/json" \
  -d @report.json --output board-report.pptx
bash
# Any table or section document (risk register, comms plan, ...)
curl https://api.change-tca.com/v1/exports/document?format=xlsx \
  -H "Authorization: Bearer $TOKEN" \
  -d '{ "title": "Risk Register", "sections": [ ... ] }' \
  --output risk-register.xlsx

Bringing your own AI?

AI-backed endpoints route through your configured private endpoint when one is set, with no API change on your side.

Works with the systems you already run

Your teams keep using the tools they already know. The platform connects over each system's own API, so there's nothing new to roll out and no data to migrate: we read only what you permit, protect it in transit and at rest, and hand the results back on your side, cleanly.

Connects with Microsoft Teams, Zoom, Google Meet and Google Calendar today, with Slack, Microsoft Outlook, Jira, Asana, Confluence, Okta, Microsoft Entra ID, Salesforce, Workday, ServiceNow, SAP, Notion, Trello and Miro rolling out.

Connected todayMeeting capture (Microsoft Teams, Zoom, Google Meet) and Google Calendar are live now; the others are rolling out through 2026. We confirm exact availability for your stack during onboarding.

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Want it running on your own AI?

Tell us what your compliance team needs and we'll map the right setup: managed, bring-your-own, or fully private.

Talk to usTry a demo