Terms of Service

By accessing or using the Change Intelligence Platform, you agree to these terms. If you are using the platform on behalf of an organisation, you confirm you have authority to bind that organisation.

The platform provides change-management tooling, dashboards, surveys, meeting support, and an AI assistant. Specific features available to you depend on your organisation's plan and your assigned role.

You are responsible for keeping your sign-in credentials secure and for activity under your account. Access is role-based; you agree not to attempt to access data or functions outside your permitted scope.

You agree not to misuse the platform - including attempting to breach security, disrupt the service, access other organisations' data, or upload unlawful or infringing content.

You retain ownership of the data your organisation submits. You grant us the rights needed to host and process it to provide the service, as described in our Privacy Policy.

We work to keep the platform available and may update or improve features over time. We may modify or discontinue parts of the service, and will give reasonable notice of material changes where practical.

The platform is provided on the terms set out in your organisation's agreement with The Change Agency. Nothing here limits liability that cannot be limited under applicable law.

Questions about these terms can be sent to [email protected].